Privacy Policy

Privacy Policy

Crystal Springs Movers (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, services, and communicate with us. By using our services or accessing our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Address
  • Email address
  • Phone number
  • Payment details (for transactions)
  • Moving details (e.g., origin and destination addresses)

Non-Personal Information

  • Browser type
  • Device information
  • IP address
  • Cookies and tracking data

2. How We Collect Information

We collect information in the following ways:

  • Directly From You: When you fill out forms, request a quote, or communicate with us.
  • Automatically: Through cookies and similar technologies when you visit our website.
  • Third Parties: From referrals or other sources with your consent.

3. How We Use Your Information

The information we collect is used for the following purposes:

  • To provide and improve our services.
  • To process payments and manage transactions.
  • To communicate with you regarding your move, inquiries, or updates.
  • To personalize your experience on our website.
  • To comply with legal obligations.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Third parties assisting us with moving services, payments, or storage.
  • Legal Authorities: If required by law or to protect our rights.
  • Business Transfers: In case of mergers, acquisitions, or asset sales.

5. Data Protection

We take reasonable measures to protect your personal information against unauthorized access, disclosure, or misuse. This includes secure servers, encryption, and access controls.

6. Cookies and Tracking

We use cookies to enhance your experience on our website by collecting data on:

  • Website traffic and usage patterns.
  • User preferences and navigation.

You can disable cookies in your browser settings, but this may affect website functionality.

7. Your Rights

You have the right to:

  • Access and review the personal information we hold about you.
  • Correct inaccuracies in your data.
  • Request deletion of your personal information, subject to legal requirements.
  • Opt-out of marketing communications.

To exercise these rights, contact us at info@crystalspringsmovers.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We recommend reviewing their privacy policies before providing any information.

9. Children’s Privacy

Our services are not directed at individuals under 18 years old. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website, and your continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Thank you for trusting Crystal Springs Movers with your personal information. We are committed to ensuring your privacy and providing a secure experience.

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